System Status

Welcome to the Endicia System Status page, our home for real-time information on service alerts. If there are any interruptions in service, a note will be posted here.

Subscribing to Email & SMS Updates—Please “confirm” your subscription by responding to the email we send after you sign up for alerts. This email will be coming from noreply@statuspage.io. To receive alert texts on your mobile phone, you will also need to reply back “YES” to the text confirmation.

Monitoring - To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized System (HS) codes on all international commercial shipments.

Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.

Aug 25, 2025 - 14:51 PDT
Update - We are continuing to monitor for any further issues.
Aug 01, 2025 - 13:44 PDT
Monitoring - CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner.

Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

U.S. Carrier Update

Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound.

If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

May 15, 2025 - 15:59 PDT
Endicia Online (Printing postage using a Web Browser) ? Operational
Endicia Downloadable (Print postage using our Windows application) ? Operational
Endicia DAZzle (Print postage with downloadable software for the PC) ? Operational
Endicia for Mac (Print postage with downloadable software for Mac) ? Operational
Endicia API (Endicia Label Server) ? Operational
Endicia Reporting Tools (Postage History, Refunds, SCAN Forms) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 30, 2025

No incidents reported today.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Resolved - Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Aug 27, 18:03 PDT
Investigating - Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Aug 27, 11:57 PDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025
Resolved - This incident has been resolved.
Aug 25, 14:50 PDT
Monitoring - Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
Jun 9, 15:47 PDT
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.